Sunday, July 15, 2007
Custom Banners: cost-effective and sure- shot way of advertising
Advertising is a significant part of any business. Effective advertising provides the stride to climb the corporate ladder and takes the business to pinnacle of corporate world. There are variety of means of advertising used by businesses for promotion but here we are talking about such a medium which is not only one of oldest advertising means but also most preferred one yet. Custom banners are that medium of adverting which represents businesses in such an effective manner so that they get immediate and measurable results.
A banner in its broadest sense represents an effective medium of advertising through providing information to a target group (new or potential customer) in an impressive and influential manner. Custom banners carry out a wide range of targets right from promotion of new products, acquiring new customers; persuade existing customers to strengthening of customer relationship. Contribution of advertising through custom banners in every industry is vital as it benefits the industry i.e. automobile, education, health care, banking, media and human resource etc. by providing perfect marketing solutions. A custom banner is a promising entrant in the world of advertising. Market research shows that advertising through banners is the most effective medium to target specific customer segments. Custom banners have the ability to elicit immediate reaction from a potential customer. Therefore it is certainly more effective.
Custom banners have made advertising more interesting as every business can make its own banners. It helps businesses to form their own individuality through their novel and effectual ideas. Custom banners can be made in any size or format, banners of bigger size adds visual support to any advertisement campaign and increase value of your message. Custom banners are in use for advertising since the evolution of advertising. In present days we see those banners everywhere. People have started estimating a company’s position by its banner and that is why companies are trying to say as much in a banner as they can. For establishing your company in market you need communicative and classy custom banner so that it may speak all about you. Usually simple and attractive banners attract people very much so it’s a good idea to keep design simple but stylish.
Custom banners are smart advertiser’s preferred choice today to tap the purchasing power of millions. The cost optimization benefits in advertising through custom banners are aplenty. It is an affordable and sure-shot medium via which knowledge of your product or services gets across to your target clients. You might have spend a lot of money on promoting your product through other mediums while custom banners come extremely cheap in comparison and targets a wide range of clients such as teenagers, white- collared professionals and CEOs. It is extremely beneficial for real estate agents, car and jewellery manufacturers, travel and tour agents, various portals, office automation units, educational units, computer manufacturers and dealers etc. to get their message across in a most cost-effective and sure- shot manner.
So what are you waiting for, don’t get left behind. Spend less and earn more. Go for custom banners to certain the success of your business.
Satisfaction Surveys Mask Customers' Reasons for Defecting
I see it all the time -- companies using the terms "customer experience" and "customer satisfaction" as if they are synonymous. They're not. The former is based on emotion that is derived from a process. The latter is based on an outcome at a particular moment in time.
Study after study has shown that more than three-quarters of customers consider themselves as being satisfied with their vendors just before they defect to others. Shaun Smith and Joe Wheeler suggest in their book "Managing the Customer Experience" that the number is as high as 80%. Yet marketers continue to use satisfaction ratings when gauging how well their companies are interacting with their customers.
What baffles me is the lack of recognition for the obvious. Even if high satisfaction ratings did equate to meaningful and memorable customers experiences (when viewed from the customers' points of view), they do little to predict the probability of satisfied customers initiating positive word-of-mouth.
Look at it this way. If you were to be surveyed after going to an average restaurant and having a decent dinner, you very well may say that you were satisfied. But how likely would you be to go home, call a few friends and suggest to them that they should also go to the average restaurant and have a decent meal? Not very. However, if you had a great time and exceptional food, you would be much more likely to tell others about your experience and suggest that they visit that restaurant.
The other drawback with satisfaction surveys is that each individual survey is based on the customer's particular expectations. Let's refer back to that restaurant. If you had heard great things about it and the food turned out to be mediocre, your satisfaction rating might be rather low. However, let's say you heard uninspired things but then found that your time there was better than you had anticipated. Odds are that your satisfaction rating might be higher. All this indicates, however, is that the restaurant jumped higher than the low bar that you had set for it. That is one of the major flaws with satisfaction ratings, you just don't know how high (or how low) individuals set their bars.
This brings us to customer experience and how it effectively differs from customer satisfaction. The customer experience considers the customers' emotions that are the direct results of their interactions with companies. The goal of questions in such surveys include whether or not the customer believes that the company has the customer's interest in mind or if the customers feel that they are just a means for the company to make money. The ironic aspect of this is that, because companies so readily resort to satisfaction surveys, they do not realize how their customers actually feel about them. The results of a recent survey by Bain & Company backs this theory. It indicates that eighty percent of companies believe they deliver a superior customer experience, but only eight percent of their customers agree with that sentiment. Eye-opening, isn't it?
If you are conducting satisfaction surveys, I strongly suggest that you ask your customers about their experiences instead. Your overall ratings may not be as high as they were when you were asking about satisfaction, but the results more accurately reflect where you are and how far you have to go to reach your goals
Viral Marketing 101 - Not Using It Could Kill Your Business!
Creativity.
This is one virtue a site must possess to lead the race in the ruthless competition in the Internet based business. Because competition and rivalry abounds, every method of marketing must be employed and utilized.
It doesn’t matter if you have a killer product or a professionally designed website, if people don’t know that you exist, it doesn’t matter, and you are not going to make it big. Worst of all, your business could just get killed.
While there are so many methods and schemes used by e-commerce sites today, there are still some of those that can help you with an extra boost in the popularity ratings. One of these is the so called Viral Marketing.
While the term Viral easily depicts a virus, a word very much dreaded by all computer owners, it is not what it seems. You do not actually use a computer virus to spread your business; not only is that illegal, you would probably tick off all of your customers (so much for return sales). Besides, everyone has had enough of all those pop up ads and spyware anyways.
Viral Marketing Overview
Viral Marketing, also known otherwise as Viral Advertising, is a marketing technique used to build public awareness of a product or company. It employs many forms of media to reach out to the public without actually promoting the product as would a traditional advertisement. Viral Advertising is much more elegant and stealthy in its means. By taking on other forms of communication, your marketing piece could get a person hooked and be obliged or amused to actually pass it on, with the product or company advertisement along with it.
In a nutshell, companies ride on the idea that if people like the content of media they will pass it on to their friends and family. They sponsor the certain media, such as a cool flash game, funny video, amusing story and such, which one may pass on to another with the company brand or logo or the products description or any other content to help promote the company or its product.
Viral marketing has become a popular means of advertising and marketing because they are relatively low cost. To avoid being tagged as spam mail, viral marketing counts on the eagerness of one person to pass the product along. If a person sees the name of the person they know as the sender, it most likely will not end up in junk mail and, even better still, may even get read.
Using Viral Marketing to your advantage
The main and foremost advantage of Viral Marketing is that you get a lot of publicity and public awareness about your site and your company. You get to generate a flow of traffic that are potential customers. With a little ingenuity and imagination, plus some incentives or prizes, you can reach out to a great number of people and announce your existence. All of this can be done for free (or darn near close to it!).
Most every company and website is catching on to the efficacy of Viral Marketing and Advertising. Not using it could kill your business. Along with other schemes and methods in promoting your site, like Search Engine Optimization and such, Viral Marketing could easily push you ahead in the ratings game.
Viral Marketing is a stealthy way to get people to know about you and your company. You get them to pass your advertisement along. It is so inexpensive that not doing it could be downright business suicide. All it takes is a great idea, a good addicting game, a funny story; many ideas are still out there. Create a gossip or a buzz, many movies are promoted by using scandals and gossips to make them more popular. Remember the movie “The Blair Witch Project”? Compare that with Blair Witch 2 – this time with traditional advertising as opposed to word of mouth - it was a failure in comparison.
Now it’s your turn to use viral marketing to work wonders for you. Act now and reap the benefits Viral Marketing will provide for you and your sales figures.
Mobile Search Marketing - Get A Head Start On Your Competitors.
The mobile search market is still in its infancy and many advertisers are taking a 'wait and see' approach. This lack of competition in the mobile search space surely presents an opportunity for businesses to get a head start on their competitors.
While most advertisers are reluctant to commit, it is relatively straightforward to get positioned well in the natural search listings of the mobile search engines, and PPC programme click costs are still comparatively low. So, how do you start to market your business on the mobile web?
The good news is that a mobile search marketing campaign is relatively simple to set up. But before you can promote your website to the mobile search market you need to ensure that it is compatible with mobile screens, or you need a specifically designed site in a mobile ready format such as XHTML, WML, or iMode.
The reality is that most sites will be difficult to adapt to small mobile screens and will not have the simplified functionality that is required by mobile users, so a dedicated mobile site is preferable. Fortunately, mobile sites are relatively cheap and quick to build. You can also register a .mobi domain so that users (and search engines) will know that your site is fully mobile compatible.
Once you have your site established, accessing the mobile search market is now quick, easy and cost effective with both Google and Yahoo offering the ability to place PPC text ads on their mobile web search engines. There are also other 3rd party mobile ad network providers such as Admob (www.admob.com) that allow you to place contextual ads on selected content.
In addition, mobile websites can be optimised for high visibility in the natural search results of the mobile websites using conventional SEO tactics. You can even submit a Google Mobile Sitemap. As few business have mobile ready websites the competition for valuable screen real estate is surprisingly light and it is relatively easy to get well positioned on the mobile search engines.
While the majority of people may not yet be ready to book their holidays on a mobile handset, there is clearly a business for other travel and tourism related suppliers like hotels, restaurants, bars, clubs, golf courses, attractions, tour guides and other local services.
Very few businesses have mobile versions of their websites, so there is an opportunity to get ahead of your competitors through early exposure for your products and services on the mobile web.
The Best Pulling Ad Ever!
How this little ad increases your inquires.
I still use this style ad to test the response I’ll receive from ebook or sales letter. I guarantee this ad will pull if you place it in front of the right prospects.
My best ad reads “Free ebook” followed by “enter your name and email address” to receive your Free ebook. This ad has always been my best pulling ad.
In addiction to sending them the Free ebook I also send them to my website. Once I collect their name and email address I also send them follow up emails offering my other products to them.
This works like crazy.
Your best customers will be those who are just starting out online. They are active and seem to be buying everything they come across.
Who are the people who buys the most online?
It is the people who are known as opportunity seekers these are the easiest to sell your products or service too. So make sure you collect their names and email addresses. So you can continue to send them your other offers.
Remember the rule of thumb here. They have to see your advertisement at least 7 times, before they will respond and buy your product.
Many people fail to follow up with their customers with their other offers. And this is like leaving your money on the table. And what happens, their customer will go to another website to spend their money.
In the online business follow up sells is where the big bucks are made. Those who don’t follow up with their other offers will soon be out of business..
Orchestrating Your Leadership
Recently I had the opportunity to lead an orchestra. It’s an experience I recommend to all. Admittedly, I had my doubts. With no formal training I wondered:
* Would I lead correctly?
* Would others respond, and if so, how?
* Would I look foolish?
Follow My Lead
I did look foolish — but somewhat by design. My orchestra was a conference audience whom I was training to step into their own leadership. And follow my amusing lead each guest conductor did…magnificently. (Some joked I was an easy act to follow. My mission had been accomplished.)
Conductor Gets All Aboard
While a soundtrack played in the background I passed the baton to a random attendee and took the seat of my surprised successor, who then took a short stint as leader. Each subsequent conductor’s seat was filled in turn by the previous conductor at their whim. And to my satisfaction the audience of aspiring leaders responded to each conductor. Their styles varied yet the audience caught on to each leader’s style and direction. They clapped, vamped and even soloed.
During our debrief, it became clear we learned a great deal about leadership through this symphony ice-breaker:
* There is no one right or wrong style of leading — many styles and approaches abound
* Leadership goals and gains may be dependent upon one’s talent pool
* Your leadership approach may be dependent upon the score, script or soundtrack you’re expected to follow
* Your leadership may be dependent upon the conductor you follow and impression he or she has left
Each guest conductor remarked upon how different the view was from in front of the audience. Conducting felt differently than they imagined it when they had been sitting down.
Upon returning to their seats after conducting, conductors also better appreciated the role, risk and responsibility of each who led that day.
Leaders: Making Beautiful
Music The most effective conductors, and leaders, are the ones who elicit the best from each of their musicians: the strings, brass, percussion and woodwinds. The best leaders get their teams to meld their strengths together to make beautiful music.
* How well do you conduct the groups you lead?
* Do you connect with the various temperaments of your orchestra: the quiet ones, the soloists, the steady backbones of your team, etc.?
* Do you appreciate the various talents of your ensemble? How?
Unconscious Trumps Self-Conscious
Each “leader” agreed that they performed best when they let go of concerns about how they looked while leading. When their focus shifted to results and bringing out the best in others, everything else fell into place.
Each leader learned from those before and after them, and recognized that as the music changed, so too did the role of each leader.
When your time comes to lead, may you conduct your musicians as a conductor leads the symphony. Be brave and expressive and you’ll hear the bravos and bravas of your devotees.
Leaders in Training
You say you're a leader in training? Consider the following recommendations to hone your leadership skills:
* Join a Toastmasters club (toastmasters.org). They develop leadership skills as well as communication skills. Become an officer within and beyond the club you join. They have hundreds of positions where you can gain valuable experience as a leader.
* Identify and secure a mentor for yourself, whether within your organization or in your field.
* Become a student of leadership: read books and watch movies about leadership.
* Observe leadership styles of world and local leaders.
* Don't underestimate the value of cultivating your leadership skills beyond your workplace: in church, through volunteer and service organizations, or elsewhere in your community.
* Avail yourself for leadership opportunities in your organization: spearhead a blood or food drive, plan a sports tournament, coordinate your company's presence in philanthropic endeavors, etc.
Tag Lines Tell A Tale of One's Occupations
"What do you do?"
In our society this is the first question we’re asked, after "What is your name?" The real question is: “How do you answer this question?”
Do you tell people your title: clerk, programmer, driver, teacher, sales rep or receptionist — or do you answer more descriptively? Too many people respond to this question with a bland, unimaginative job title or standard industry classification (SIC) code. B-O-R-I-N-G! To set yourself apart from the crowd, cast your profession in its most ennobling light and focus on the benefits of your work as they accrue to others!
Consider Ruth Blumert Walker, longtime receptionist for the Oakland, California law firm of DONAHUE, GALLAGHER, WOODS AND WOOD. When asked her occupation, Blumert proudly proclaims “I’m the Director of First Impressions." Indeed she is!
Walker knows that people dread going to a law firm. They're usually there because of a problem and their visit is costly to boot. Walker understands the key role she plays in their experience, and her moniker showcases the power she possesses to make a difference.
Why not replace your official title or occupation with a more descriptive tag line? An effective "tag line" casts your skills in an ennobling light, sharing pride in your chosen profession. People respond affirmatively when you tantalize and enthrall them with an interesting or compelling tag line. Furthermore, you’re sending a message you have a strong sense of who you are and what you do and are thus deemed more employable.
Consider the following:
• The residential realtor who describes herself as "putting people into their dream home." What a powerful statement she is making.
• The commercial credit specialist who smiles and tells strangers who ask that he is "giving credit where credit is due."
• A commercial airline pilot informs people who ask that she is “shrinking the globe to reunite families and loved ones.”
• A midwife proudly proclaims that she is “bringing new life into this world.”
In each case these professionals are sharing some of the magic of their profession with their listeners. And listeners respond accordingly. It’s a powerful conversation opener, whether in a networking event, a job interview or just during casual conversation
Whatever your profession, you can create a "tag" line to showcase the results of your work and cast it in an ennobling light.
Here are some more examples to stimulate your creative juices:
• The Internal Revenue Service agent who tells people who ask that he's a "government fundraiser.”
• The Gardener tells people "I Turn the World Green. . .one garden at a time."
• The Dietitian says "I Teach People How to Behave in Front of Food."
• The Voice Coach who proclaims she "Gives Voice to the Timid."
• The Telephone Customer Service Representative (CSR) who tells people she "has a special calling.”
• The Plantronics headset saleswoman who says she helps people "Use their head… not their hands. "
• The photographer who “Gets paid to shoot people for a living.”
• The executive assistant who calls herself the “Presidential Gatekeeper”
• And even the motivational speaker, Craig Harrison, who tells people he's "a motivational magician who turns aspirations into achievements."
It's your turn! Look anew at your occupation or profession and identify its outcome or the effect its commission has on people. Now create a descriptive tag line to excite others about what you do, and what it can do for them!
Use the power of language to create a compelling tag line that gives you pride and infuses others with excitement too. Tag, you're IT!
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